We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and exchange policy that allows you to return items within 30 days of receiving your order.

Return Process:

• To initiate a return, please contact us at support@ciqo.shop.
• Once we receive your return request, we will send you a return shipping label.
• Items must be returned in their original condition, with tags and packaging intact.
• Return Address: 1857 Patterson Street, Houston, Texas, 77026, United States.

Refunds:

Once we receive your returned items, we will process your refund within 5-7 business days. Refunds will be credited to the original payment method used for the purchase.

Exchanges:

If you prefer an exchange, we can send you a replacement item once the returned product is received.

Updated on 3th, August, 2024